1. General information
2.1. Client (you) refers to any natural or representative of the legal or natural person, who uses, has used or expressed a wish to use our Services or purchase Products from us, who creates account, submit a request to us or visit our website
2.2. Data refers to any information about you and other person who has contacted us, the data about the client’s representative, including data collected from public databases and public channels
2.3. Data Controller (we or us) refers to ADDform OÜ, registration code 16144474, address Värvi 5, 10621 Tallinn, Estonia
2.4. Account means a Client accessible account offered via our Services or Products
2.5. Recipient refers to a natural or legal person, public authority, agency or another body, to which the personal data is disclosed
2.6. Processing (data) means any operation executed with your data, including the collection, recording, storing, alteration, publication, grant of access to, making enquiries and statements, use, transmission, deletion, etc. of your data
2.7. Services refers to any services, provided by us to you via any channel such as websites, applications or tools
2.8. Product refers to any product purchased or ordered from us
2.9. Client agreement legal relationships between you and us entered into in order to perform any Services or sell Products to you
2.10. Request means any request from you to us in order to get conclusion, enter into agreement, amendment, termination or cancellation of service or product
2.11. Website refers to our websites www.addform.eu
3. What data do we collect?
3.1. We collect the following data:
3.1.1. Personal identification information – first and second name, personal code.
3.1.2. Contact information – email address, phone number, delivery address.
3.1.3. Service Usage Information – access date and time, device type and device identification, operating system and hardware setting, browser type, IP address, GPS.
3.1.4. Drawings, 3D Models, Technical product data, material data, client project information, sales data, and any other data referred to in an NDA if signed
3.2. Our Company may also receive your data indirectly from the following sources: public databases, payment providers, companies providing services for fraud and crime prevention purposes; marketing partners and advertising partners
4. How do we process your data and what is the purpose?
4.1. You directly provide us with most of the data we collect.
4.2. We collect the data for the following purposes:
4.2.1. Your name and e-mail in order to register and manage your account. The legal basis of processing such data is your consent. You can withdraw your consent at any time.
4.2.2. Your personal identification information and contact information in order to provide you a service or place an order for any of our products or services. The legal basis of processing such data is performing the client agreement in order to provide the services or sell the products. If you fail to provide such data, we cannot perform services or sell the products to you.
4.2.3. Your e-mail in order to voluntarily complete a customer survey or provide feedback on any of our message boards or via email. The legal basis of processing such data is your consent. You can withdraw your consent at any time.
4.2.4. When your access to account, visit our website and use services and products, we may process service usage information to ensure that our interface is accessible for you to customize, measure, and improve services and the content of our website, and to develop new services. The legal basis of processing such data is our legitimate interests.
4.2.5. Use or view our website via your browser’s cookies. The cookies used are listed in our respective cookie policies available on [websites].
5. Third party disclosers
5.1. We do not trade, sell, or otherwise transfer to other parties your data unless your give use consent to transfer such data.
5.2. We may disclose data to other Recipients such as accountant services, payment service providers, IT support, financial and legal consultants, auditors, data related to violation of a Client agreement to debt collectors in order to collect the debt. We also may disclose data to subcontractors we use
5.3. We may also release your information to public authorities and state institution, such as law enforcement agencies, bailiffs, notaries, tax authorities, supervisory authorities, Police and Financial Intelligence Unit when we believe release is appropriate to comply with the law or protect ours or others’ rights, property and interests.
5.4. We will not disclose more data than necessary for the purpose of disclosure and with respect to regulatory legislation and data protection legislation.
6. Retention of your data
7.1. If you have given your consent we will process your e-mail address in order to send you information about products and services of ours that we think you might like.
7.2. If you have agreed to receive marketing, you may always opt out at a later date.
7.3. You have the right at any time to stop us from contacting you for marketing purposes.
7.4. If you no longer wish to be contacted for marketing purposes, please email email@example.com.
8. What are your data protection rights?
8.1. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
8.2. The right to access – You have the right to request us for copies of your data.
8.3. The right to rectification – you have the right to request that we correct your data if the data is inaccurate or is incomplete.
8.4. The right to erasure – you have the right to request that we erase your data, under certain conditions.
8.5. The right to restrict processing – you have the right to request that we restrict the processing of your data, under certain conditions.
8.6. The right to object to processing – you have the right to object processing of your data, under certain conditions.
8.7. The right to data portability – you have the right to request that we transfer the data that you have provided to us, in a structured, commonly used and machine-readable format to another organization, or directly to you, under certain conditions.
8.8. To file complaints about the use of the data with the Estonian Data Protection Inspectorate (www.aki.ee)if you find that processing your data infringes your rights and interests.
9. Contact details
You can contact us with any requests to exercise data subject rights and complaints regarding the processing of the data by e-mail firstname.lastname@example.org.